Shift Lead: Own the Lot, Drive Shine

Whistle Express Car Wash; Oak Ridge (TN); On-site; USD 19,000 - 26,000; Part time

Job summary

Whistle Express Car Wash in Oak Ridge, TN is hiring a Shift Lead for part-time coverage. You will set the example, lead the crew, open and close the site, and ensure smooth daily operations while customers receive a high-quality wash experience.

You will manage safety, guest interactions, and equipment issues, guiding the team to maintain cleanliness and efficiency. This role rewards ownership, teamwork, and the ability to stay active in an outdoor, fast-paced environment.

Responsibilities

• Greet customers as they arrive and provide a positive, friendly experience.
• Answer customer questions about services, wash options, and memberships clearly and courteously.
• Promote unlimited wash memberships and other offerings to drive engagement and sales.
• Educate new customers on wash packages and services available.
• Direct vehicles safely into the wash tunnel and ensure proper positioning.
• Prepare vehicles for washing by removing obstacles and checking for loose items.
• Monitor equipment and report malfunctions or issues.
• Follow safety protocols to protect customers and staff.
• Lead the team during shifts and delegate tasks.
• Open and close procedures performed accurately and on time.
• Provide guidance to team members and escalate when necessary.
• Inspect vehicles for quality and report any missed spots or issues.

Job description

Whistle Express Car Wash in Oak Ridge, TN is hiring a Shift Lead for part-time coverage. You will set the example, lead the crew, open and close the site, and ensure smooth daily operations while customers receive a high-quality wash experience.

You will manage safety, guest interactions, and equipment issues, guiding the team to maintain cleanliness and efficiency. This role rewards ownership, teamwork, and the ability to stay active in an outdoor, fast-paced environment.