Shift Lead & Operations Supervisor – Tips + Bonus

Five Guys logo; Warner Robins (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meals

Medical benefits

Dental benefits

Vision benefits

401(k)

Employee assistance program

Employee relief fund

Secret shopper bonuses

Job summary

Five Guys in Warner Robins, GA is seeking a shift supervisor to help operate the store in the General Manager’s absence, ensuring product prep, delivery, customer relations, and store upkeep.

You’ll lead a team in a fast-paced environment, focus on service quality, and contribute to growth through internal promotions. Competitive pay with bonuses, plus benefits and free meals while you work.

Qualifications

• 1–2 years of supervisory experience in a food service or retail environment preferred.
• Ability to create a great place to work for your team.
• Desire to make customers day with excellent service and a positive attitude.
• Honest, energetic, motivational and fun.
• Sets high standards for self and team.

Responsibilities

• Direct daily operations in the GM’s absence and support crew members and shift leaders.
• Ensure compliance with company standards across all areas of operation, including product prep and delivery.
• Oversee customer relations, restaurant maintenance, team coordination, and inventory management.

Skills

Supervisory experience

Customer service

Team leadership

Energetic and motivational

Job description

Five Guys in Warner Robins, GA is seeking a shift supervisor to help operate the store in the General Manager’s absence, ensuring product prep, delivery, customer relations, and store upkeep.

You’ll lead a team in a fast-paced environment, focus on service quality, and contribute to growth through internal promotions. Competitive pay with bonuses, plus benefits and free meals while you work.