Shift Lead: Motivate & Coach Guest Service in QSR

Ontario Trillium Foundation; Owosso (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

The Ontario Trillium Foundation is seeking a Supervisor in Owosso, Michigan. This role requires an enthusiastic leader to motivate Team Members and ensure exceptional guest service. With 1-3 years of experience in a quick-service supervisory role, the ideal candidate will manage labor and food costs, train new employees, and maintain high standards of cleanliness and service. Availability for varied shifts and a fair work/life balance is essential for success in this fast-paced environment.

Qualifications

• 1-3 years of quick-service experience in a supervisory role.
• Practical knowledge of coaching Team Members.
• Ability to manage labor and food costs effectively.

Responsibilities

• Manage labor costs through effective floor management.
• Control food & paper costs using order guides.
• Ensure product launches and promotions are executed flawlessly.
• Train and coach new Team Members.
• Participate in the recruitment process.

Skills

Coaching and training

Team leadership

Guest service

Cost management

Job description

The Ontario Trillium Foundation is seeking a Supervisor in Owosso, Michigan. This role requires an enthusiastic leader to motivate Team Members and ensure exceptional guest service. With 1-3 years of experience in a quick-service supervisory role, the ideal candidate will manage labor and food costs, train new employees, and maintain high standards of cleanliness and service. Availability for varied shifts and a fair work/life balance is essential for success in this fast-paced environment.