Shift-Lead Mainframe Operations

International Business Machines Corporation; Boston (MA); Hybrid; USD 85,000 - 128,000; Full time

Job summary

IBM Consulting seeks a Mainframe Operations Analyst to supervise shift work, ensure timely job completion, and coordinate with production control for problem resolution. The role requires JCL expertise, strong communication, and the ability to operate in a 24/7 environment.

Ideal candidates have hands-on mainframe experience (z/OS), batch scheduling, and familiarity with ISPF/TSO and SDSF. This is a hybrid role based in the United States with competitive compensation.

Qualifications

• High School Diploma or GED required.
• Mainframe JCL and admin experience required.
• Microsoft Office and strong communication skills required.
• Organizational and detail-oriented with time management abilities.
• Must be able to work in a 24/7 environment.
• Experience with z/OS and federal government environments preferred.

Responsibilities

• Supervise scheduled work for the shift and ensure output quality.
• Ensure all jobs are completed according to schedules and priorities.
• Identify and resolve problems with production control.
• Maintain adequate staffing to support processing requirements.
• Oversee shift turnover and priorities; monitor areas for improvements.

Skills

Mainframe JCL

Admin experience

Microsoft Office

Oral communications

Verbal communications

Organizational skills

Time management

Communication

Education

High School Diploma/GED

Tools

ISPF/TSO

SDSF

System monitoring tools

z/OS

Job description

IBM Consulting seeks a Mainframe Operations Analyst to supervise shift work, ensure timely job completion, and coordinate with production control for problem resolution. The role requires JCL expertise, strong communication, and the ability to operate in a 24/7 environment.

Ideal candidates have hands-on mainframe experience (z/OS), batch scheduling, and familiarity with ISPF/TSO and SDSF. This is a hybrid role based in the United States with competitive compensation.