Shift Lead - Lead Fast-Paced Restaurant Teams (Flexible)

Pizza Hut; Destrehan (LA); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Opportunities for advancement

Job summary

Pizza Hut is seeking a Shift Manager to lead daily restaurant operations, ensuring great food, service, safety, and team performance. You will coach staff, manage shifts, and uphold standards while fostering a positive work environment.

Ideal candidates have restaurant or customer-service experience, leadership skills, and a commitment to safety and efficiency. This role offers growth opportunities within Pizza Hut.

Qualifications

• Previous restaurant, retail, or customer-service experience preferred.
• Previous leadership or supervisory experience preferred.
• Strong communication and people skills.
• Ability to lead by example and provide clear direction to team members.

Responsibilities

• Lead by example and provide direction and support to team members throughout the shift.
• Assign positions and deploy team members based on business needs.
• Ensure every guest receives fast, friendly, and accurate service.
• Maintain Pizza Hut standards for food quality, preparation, order accuracy, and presentation.
• Monitor speed of service and adjust team deployment as needed.
• Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed.
• Complete required food safety and temperature logs accurately and on time.
• Immediately address and communicate any food safety concerns.
• Ensure opening, closing, and shift-change procedures are completed properly.
• Manage cash handling, register procedures, deposits, and assigned financial controls.
• Monitor product levels and ensure proper stocking, rotation, and inventory procedures.
• Maintain a clean, organized, and safe restaurant for guests and employees.
• Coach team members and reinforce company policies and operating standards.
• Help train and develop new and existing team members.
• Communicate equipment, maintenance, staffing, food safety, and operational concerns to restaurant management.
• Monitor labor and staffing during assigned shifts.
• Help control food waste and ensure proper portioning and product handling.
• Handle guest concerns professionally and work to resolve issues quickly.
• Create a positive, respectful, and accountable workplace.
• Support delivery, kitchen, front counter, and other restaurant positions as needed.

Skills

Leadership

People skills

Communication

Dependability

Punctuality

Job description

Pizza Hut is seeking a Shift Manager to lead daily restaurant operations, ensuring great food, service, safety, and team performance. You will coach staff, manage shifts, and uphold standards while fostering a positive work environment.

Ideal candidates have restaurant or customer-service experience, leadership skills, and a commitment to safety and efficiency. This role offers growth opportunities within Pizza Hut.