Shift Lead - Indiana (PA0518) (71820)

MODWASH LLC; United States; Sur place; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Base pay + commission

Paid training

Free car washes

Team environment

Career growth

401K match

Health/Dental/Vision

Résumé du poste

ModWash is seeking a Key Holder to oversee daily operations at a ModWash location, including opening and closing site responsibilities, and to lead a team toward delivering outstanding guest experiences.

In this role you’ll educate customers on the value of unlimited wash memberships and help guests choose the best package. You’ll drive sales, maintain brand standards, ensure safety, and coordinate with teammates to meet goals.

Qualifications

• Strong customer service skills with a friendly attitude.
• Ability to educate customers on membership benefits.
• Comfortable working in a fast-paced environment.
• Willingness to lead a team and drive sales.

Responsabilités

• Open and close site responsibilities as scheduled.
• Greet customers and deliver outstanding service.
• Sell ModWash memberships and packages to guests.
• Maintain on-site equipment and safety standards.
• Coordinate with teammates to achieve sales goals.

Connaissances

Customer service

Sales experience

Communication

Team motivation

Flexible schedule

Description du poste

Be Bold. Be Kind. Be You.

Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!

Key Holders are responsible for the daily operations at a ModWash location with opening and closing site responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand.You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.

What you’ll do :

• Deliver mind blowing customer service . Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guideand assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

What you’ll need :

• A passion for serving others .
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Qualifications

Physical Job Requirement s:

• Ability to work outdoors in all weather conditions and seasons
• Be on your feet for extended periods of time/ the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry, lift, push, pull, and move up to 25 pounds
• Alert and able to maneuver around moving vehicles and equipment
• Respond quickly to sounds
• Move safely over uneven terrain and in confined spaces
• See clearly and respond to dangerous situations
• Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot

Benefits:

• Base pay plus commission for top three membership planssold
• Paid training and coaching
• Free employee car washes
• Fun, team-oriented work environment
• Career advancement opportunities
• 401K match
• Medical, Dental and Vision Insurance options

ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Types: Full-time