Shift Lead in Training

Quakertown PA; Quakertown (Bucks County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Dental, Medical & Vision insurance for

Weekly pay

Flexible schedules

Career advancement

401k matching

Competitive pay $17-21/hr incl. tips

Job summary

Jersey Mike's in Quakertown is seeking a Shift Leader to oversee daily operations, direct team members on shift, and ensure top-quality service. You will handle rushes, cash handling, and equipment checks while maintaining high standards of cleanliness and safety.

We offer flexible schedules, paid training, and opportunities for advancement as we grow our store network in PA. Competitive pay ranges from $17 to $21 per hour, including tips, with benefits for eligible team members.

Qualifications

• Leadership to oversee shifts and teams.
• Strong customer service mindset and communication.
• Willingness to train new employees and foster a positive work environment.

Responsibilities

• Provide direction and feedback to workers during shifts.
• Train and coach new employees.
• Inspect equipment and communicate repairs to management.
• Check cash drawers and prepare bank deposits.
• Ensure health and safety standards are followed.
• Address customer and employee complaints.
• Resolve conflicts between workers.
• Foster and maintain a positive work environment.

Skills

Leadership

Customer service

Teamwork

Training

Job description

Become a Shift Leader of MC Branded's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling and rewarding! We are a fast-growing Franchise Group opening stores throughout Eastern & Western PA with opportunities for future Assistant Managers, and General Managers.

At Jersey Mike's we set ourselves apart from fast food restaurants by providing our customers with the most enjoyable & satisfying dining experience possible through our authentic sub sandwiches and unparalleled customer service. It all starts with a winning team of individuals with positive attitudes who are fun, personable, diligent, energetic, and eager to learn. If you already possess these attributes and can commit to improving upon them, then we would love to talk to YOU!

All new hires are brought on as trainees and put through an expedited training system to prepare for the role. We are looking for Shift Leaders to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include: Executing rushes, managing cash, resolving conflicts, and checking equipment. Ultimately, shift leaders will ensure that all aspects of the shift run smoothly and effectively. If you're a leader who is committed to quality service and has experience in our industry, we'd like to meet you.

Qualifications:

• Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
• Desire to impact others.
• QSR experience preferred but not required

Benefits:

• We offer Dental, Medical and Vision insurance for those team member's working 30 hours or more weekly.
• Weekly Pay including paid training
• Flexible schedules: Full/Part Time, Day/ Night Shifts
• Career advancement opportunities
• 401k matching
• We offer benefits for those team member's working 30 hours and over and very competitive pay ($17-21 per hour including tips.)

Responsibilities:

• Provide direction and feedback to workers during shifts
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

We use eVerify to confirm U.S. Employment eligibility.