Shift Lead: High-Impact Hospitality Team Leader

Shake Shack; Hillsboro (OR); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Supplemental Life Insurance

Short-Term Disability

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Exclusive corporate discounts

Shake Shack Meal Discounts

Charitable opportunities to give back

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is hiring a shift supervisor to manage service flow, coach hourly team members, and support operational tasks in a fast-paced hospitality setting. You will participate in interviews and help maintain high standards of safety, cleanliness, and quality for every shift.

The role emphasizes strong communication, problem solving, and a passion for guest experience. Join a growing company known for its inclusive culture and teamwork.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Food Safety Certification

Problem solving

Effective communication

Job description

Shake Shack is hiring a shift supervisor to manage service flow, coach hourly team members, and support operational tasks in a fast-paced hospitality setting. You will participate in interviews and help maintain high standards of safety, cleanliness, and quality for every shift.

The role emphasizes strong communication, problem solving, and a passion for guest experience. Join a growing company known for its inclusive culture and teamwork.