Shift Lead: Guest Service & Operations Coach

Burger King; Oklahoma; On-site; USD 17,000 - 22,000; Part time

Job summary

Burger King in Oklahoma is seeking an Hourly Shift Coordinator to lead team members during shifts, ensuring fast, accurate guest service and supporting sales targets. You will assist the Restaurant General Manager and Assistant Manager to coordinate daily operations and maintain brand standards.

The role emphasizes teamwork, communication, and delivering a clean, welcoming dining environment. Prior guest-service experience is valued and opportunities for leadership development are available.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities.
• Performs duties of the Team Member when necessary.

Skills

Guest service principles

Job description

Burger King in Oklahoma is seeking an Hourly Shift Coordinator to lead team members during shifts, ensuring fast, accurate guest service and supporting sales targets. You will assist the Restaurant General Manager and Assistant Manager to coordinate daily operations and maintain brand standards.

The role emphasizes teamwork, communication, and delivering a clean, welcoming dining environment. Prior guest-service experience is valued and opportunities for leadership development are available.