Shift Lead: Guest Experience & Coffee Craft

Ontario Trillium Foundation; Prairieville (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

CC's Coffee House is seeking a dedicated Shift Lead to be the heart of the store. You will greet guests, prepare drinks, and help keep the pastry display inviting while maintaining high service standards.

In this role, you will handle cash and transactions, ensure accuracy at the POS, and lead the team to deliver consistent, friendly experiences. Join us in creating a welcoming space for every guest who walks in.

Qualifications

• Experience delivering friendly guest service in a fast-paced setting.
• Ability to handle transactions accurately and efficiently using POS systems.
• Commitment to cleanliness and sanitation standards.

Responsibilities

• Greet Guests and provide exceptional service as a Shift Lead.
• Prepare drinks and pastries as needed and ensure order accuracy.
• Oversee cash handling and POS transactions to ensure correct recording.
• Maintain cleanliness and inviting appearance of the location.

Skills

Customer service

Cash handling

POS systems

Cleanliness standards

Guest satisfaction

Job description

CC's Coffee House is seeking a dedicated Shift Lead to be the heart of the store. You will greet guests, prepare drinks, and help keep the pastry display inviting while maintaining high service standards.

In this role, you will handle cash and transactions, ensure accuracy at the POS, and lead the team to deliver consistent, friendly experiences. Join us in creating a welcoming space for every guest who walks in.