Shift Lead & Guest-Experience Coach

Culver's Restaurants; Galena (IL); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive training programs

Career development

Meal discounts

Paid time off & insurance benefits

Uniforms (including shoes)

Job summary

Culver’s Restaurants is seeking a Manager to oversee shifts, coach and lead a positive team, and ensure outstanding guest experiences. You’ll empower crew members to grow their skills and maintain a can-do attitude across the operation.

Ideal candidates bring leadership, strong communication, and a passion for hospitality. The role involves nights, weekends, and holidays, with a focus on delivering consistent quality and friendly service in a fast-paced environment.

Qualifications

• Demonstrated leadership and mentoring abilities.
• Strong communication and organizational skills.
• Willingness to work nights, weekends and holidays.
• 1–2 years of restaurant experience preferred.

Responsibilities

• Lead team as a coach and mentor
• Run shifts effectively to provide great food and excellent guest service
• Maintain compliance with operational and food safety procedures
• Demonstrate positive and effective role modeling for team members
• Support the development of a high performing team
• Assist in achieving budget goals for labor and food cost
• Rally and work as a team to provide excellent guest service

Skills

Leadership

Communication

Team motivation

Organizational skills

Guest service

Job description

Culver’s Restaurants is seeking a Manager to oversee shifts, coach and lead a positive team, and ensure outstanding guest experiences. You’ll empower crew members to grow their skills and maintain a can-do attitude across the operation.

Ideal candidates bring leadership, strong communication, and a passion for hospitality. The role involves nights, weekends, and holidays, with a focus on delivering consistent quality and friendly service in a fast-paced environment.