Shift Lead & Growth Coach — Profit Sharing in Retail

Plato's Closet; Utica (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A trendy resale clothing store is seeking a Shift Supervisor to oversee teams, foster a positive environment for customers and staff, and ensure the store is well-stocked and merchandised. The ideal candidate will have supervisory experience, strong organizational skills, and the ability to thrive in a fast-paced retail environment. This role requires standing for long periods and safely lifting items. The supervisor will help meet store performance metrics and have the opportunity to share in profits.

Qualifications

• Prior supervisory experience is preferred.
• Strong organizational and multitasking skills.
• Ability to work in a fast-paced retail environment.
• Able to stand for long periods and lift 50lbs.

Responsibilities

• Oversee teams of 3-7 people per shift.
• Foster a positive environment with your team and customers.
• Open/Close the store and manage register funds.
• Perform sales transactions focusing on customer experience.
• Work with owners to hit performance metrics.
• Embrace change and try new ideas.

Skills

Supervisory experience

Organizational skills

Multitasking

Customer service

Job description

Join Our Team as a Shift Supervisor at Plato's Closet!

Do you enjoy leading teams, helping others grow, having autonomy in your position, hitting metrics and sharing in the profits when you succeed? If so, you could be a great fit for our Shift Supervisor position at Plato's Closet!

At Plato's, we buy and sell teen and young adult clothing. All day, customers bring in clothing to sell to us. After we purchase it, we work a lot of magic behind the scenes to tag it, merchandise it, and sell it.

As the Shift Supervisor, you will oversee teams of 3-7 people to create a fun environment for our customers, ensure our customers are helped in a timely fashion, and ensure our store is stocked and merchandised with the best selection of clothing. This is not a desk job. You'll be on your feet all day, every day, constantly interacting and engaging with team members and customers.

Responsibilities

• Oversee teams of 3-7 people per shift, including directing the team to assist customers and ensure the store is properly merchandised
• Foster a positive, productive environment with your team and customers
• Open/Close the store, including managing safe and register funds and overseeing open/closing procedures
• Perform sales transactions with our customers, focusing on the customer-experience and leaving a good impression
• Work with owners to hit store performance metrics and share in the profits when you do
• Foster a team culture that embraces our 7 Core Values (Honest, Reliable, Passionate, Positive Mindset, Good Listener, Open-Minded, Accountable)
• Embrace change, take risks, and try new ideas to help our store grow and evolve

Requirements

• Prior supervisory experience is preferred
• Strong organizational and multitasking skills
• Ability to work in a fast-paced retail environment
• Able to stand for long periods of time and safely lift 50lbs without assistance

If you'd enjoy being in this type of environment, we'd love to meet you!

Plato’s Closet is a trendy resale clothing store for teens and young adults. At Plato's, we buy and sell gently used clothes and accessories. We buy styles for all seasons, all day, every day, with no appointment necessary.