Shift Lead - Gainesville (FL0224) (71616)

Paycom - ATS; Gainesville (FL); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

Team-oriented environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash Gainesville location seeks a high-energy Customer Service Associate to greet guests, explain our wash packages and memberships, and help drive unlimited wash sign-ups. The role emphasizes friendly service, teamwork, and consistent on-site standards.

You’ll participate in opening/closing duties, maintain equipment, ensure safety, and support the team to meet sales goals while delivering 100% customer satisfaction. Training is provided and advancement opportunities exist.

Qualifications

• Experience delivering friendly customer service.
• Sales experience is a plus and a driver for commissions.
• Strong communication and interpersonal skills are essential.
• Ability to work with a team in a fast-paced environment.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Greet customers with a smile and positive attitude.
• Actively sell and present wash packages and memberships.
• Guide guests through packages and membership options.
• Engage with customers to ensure satisfaction pre/post wash.
• Collaborate with the team to meet sales goals.
• Perform opening/closing site duties and uphold site standards.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks, and safety of all employees.
• Support process improvements and ensure compliance with policies.
• Keep facilities clean and presentable at all times.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Teamwork

Flexible schedule

Job description

Job Details

Job Location: Gainesville, FL 32653, Position Type: Full Time, Salary Range: $16.00 Base+Commission/month, Travel Percentage: None, Job Shift: Any, Job Category: Customer Service, Be Bold. Be Kind. Be You.

What you’ll do:

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guideand assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

What you’ll need:

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Qualifications: Physical Job Requirements:

• Ability to work outdoors in all weather conditions and seasons
• Be on your feet for extended periods of time/ the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry, lift, push, pull, and move up to 25 pounds
• Alert and able to maneuver around moving vehicles and equipment
• Respond quickly to sounds
• Move safely over uneven terrain and in confined spaces
• See clearly and respond to dangerous situations
• Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot

Benefits:

• Base pay plus commission for top three membership planssold
• Paid training and coaching
• Free employee car washes
• Fun, team-oriented work environment
• Career advancement opportunities
• 401K match
• Medical, Dental and Vision Insurance options

ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Types

Full-time