Shift Lead: Fast-Paced Ops & Guest Experience

Burger King; Potomac Mills (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Growth opportunities - real pathways

Hands-on leadership experience

Supportive team environment

Job summary

Burger King in Potomac Mills, VA is seeking a Shift Leader to help run daily operations, support the Restaurant General Manager and Assistant Manager, and lead a fast-paced team to deliver great guest experiences.

You will coach teammates, ensure food quality and safety, execute shift plans, and maintain a welcoming, efficient environment where guests leave satisfied and staff feel motivated.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED; college coursework is a plus.
• 1–2 years of restaurant or quick-service experience.
• Strong leadership and communication skills.
• Team-first mindset with a passion for guest service.
• Ability to work evenings, weekends, and holidays.
• Thrives in a fast-paced, high-energy environment.

Responsibilities

• Lead the shift by supporting the Restaurant General Manager and Assistant Manager.
• Deliver fast, friendly, and accurate guest service.
• Coach, train, and provide real-time feedback to team members.
• Execute shift plans and maintain food quality and safety standards.
• Protect the business with cash controls, inventory management, and security procedures.

Skills

Leadership

Communication

Guest service

Teamwork

Education

High school diploma or GED

Job description

Burger King in Potomac Mills, VA is seeking a Shift Leader to help run daily operations, support the Restaurant General Manager and Assistant Manager, and lead a fast-paced team to deliver great guest experiences.

You will coach teammates, ensure food quality and safety, execute shift plans, and maintain a welcoming, efficient environment where guests leave satisfied and staff feel motivated.