Shift Lead – Fast-Paced Coffee Shop Team Leader

Scooter's Coffee; Wheeling (IL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

PTO

401(k) option

Meal and Drink discounts

Job summary

Scooter's Coffee in Wheeling, Illinois, is hiring a Shift Lead. Responsibilities include directing workflow, leading the team, and ensuring an excellent customer experience. Ideal candidates are passionate about working with people.

Qualifications include strong communication skills and a customer service mindset. The position offers a competitive pay rate of $16 per hour plus tips and various benefits, including PTO and discounts.

Qualifications

• Must be 18 years or older to apply.
• Excellent communication and interpersonal skills.
• Customer service experience preferred, but not required.

Responsibilities

• Direct efficient workflow and assist Store Manager.
• Role model barista responsibilities and lead team.
• Ensure quality customer experience and service standards.
• Assist Store Manager with onboarding and training.
• Proactively increase sales and manage team performance.

Skills

Communication skills

Teamwork

Problem-solving

Customer service

Job description

Scooter's Coffee in Wheeling, Illinois, is hiring a Shift Lead. Responsibilities include directing workflow, leading the team, and ensuring an excellent customer experience. Ideal candidates are passionate about working with people.

Qualifications include strong communication skills and a customer service mindset. The position offers a competitive pay rate of $16 per hour plus tips and various benefits, including PTO and discounts.