Shift Lead - Fast-Casual Team Leader & Trainer

Freshfin; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly Wage + Generous Tip Guarantee

Paid Time Off (PTO)

401(k) Match

Flexible Schedule

Training & Development

Free Meal During Each Shift

Team Member Discount

Referral Program

Career Growth Opportunities

Job summary

FreshFin Madison - Hilldale Shopping Center is hiring a Shift Lead to ensure guests are warmly welcomed and leave satisfied with their experience. You’ll be cross-trained to support both front-of-house and kitchen operations and will lead the team in the management team’s absence.

You bring a passion for teamwork and customer service; prior full-service or fast-casual restaurant experience is a plus. The role offers flexible scheduling and growth opportunities within the company.

Qualifications

• Willing to support both front-of-house and kitchen operations.
• Experience in full-service dining or fast-casual restaurant is a plus.
• Passion for teamwork and customer service.

Responsibilities

• Welcome guests warmly and ensure they leave satisfied with their experience.
• Cross-train to support front-of-house and kitchen operations.
• Lead the team in the absence of management, training and enforcing standards.
• Assist with training team members and maintaining high service levels.

Skills

Team leadership

Customer service

Cross-training

Job description

FreshFin Madison - Hilldale Shopping Center is hiring a Shift Lead to ensure guests are warmly welcomed and leave satisfied with their experience. You’ll be cross-trained to support both front-of-house and kitchen operations and will lead the team in the management team’s absence.

You bring a passion for teamwork and customer service; prior full-service or fast-casual restaurant experience is a plus. The role offers flexible scheduling and growth opportunities within the company.