Shift Lead - Fast-Casual Food Service & Team Coach

Workstream; Greensboro (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay with raise after 90d

Daily Pay access

Discounted gas

Free drinks & food discounts

401K

Referral bonuses

much more!

Job summary

Refuel is seeking a Subway Shift Lead to oversee day-to-day shift operations, ensuring exceptional customer service, food safety, cleanliness, and brand standards on the front line.

You will supervise team members, assist with scheduling and training, manage inventory, and lead by example during busy periods while maintaining a positive, cooperative store environment. The position requires flexible availability including evenings, weekends, and some holidays. Travel up to 10% may be required.

Qualifications

• Experience with food safety and store operations.
• Strong leadership, communication, and coaching skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash handling skills.

Responsibilities

• Supervise shift operations to ensure food safety and brand standards.
• Perform duties of a Sandwich Artist, including food prep and guest service.
• Train and coach new team members on duties and procedures.
• Monitor inventory control and food rotation.
• Inspect equipment and storage areas for cleanliness and safety.
• Assign and supervise staff to ensure workflow and guest satisfaction.
• Complete required shift paperwork and documentation.
• Assist with opening/closing procedures and securing the restaurant.
• Foster a positive team environment and address guest concerns.

Skills

Food safety

Store operations

Leadership

Communication

Multitasking

Cash handling

Job description

Refuel is seeking a Subway Shift Lead to oversee day-to-day shift operations, ensuring exceptional customer service, food safety, cleanliness, and brand standards on the front line.

You will supervise team members, assist with scheduling and training, manage inventory, and lead by example during busy periods while maintaining a positive, cooperative store environment. The position requires flexible availability including evenings, weekends, and some holidays. Travel up to 10% may be required.