Shift Lead: Elevate Customer Experience

Leslie's; Dallas (TX); On-site; USD 17,908 - 20,664; Part time

Job summary

Leslie's is hiring a Shift Lead 2 in Dallas, Texas, to provide superior customer service and support retail operations. In this role, you'll assist customers with pool and spa care, manage sales transactions, and maintain a welcoming environment. Ideal candidates are 18 or older with a high school diploma, customer service or retail experience, and leadership abilities. This position offers competitive pay between $13.00 and $15.00 per hour, depending on experience and qualifications.

Qualifications

• Must be at least 18 years of age.
• A valid driver's license with reliable transportation.
• Experience leading a team is preferred.
• Ability to achieve placement in the succession program.
• Must complete required training within two months of hire.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Complete sales transactions using the POS system.
• Maintain a clean, merchandised environment.
• Assist with merchandising and inventory control.
• Perform open and closing duties, including bank deposits.

Skills

Excellent communication skills

Customer service experience

Retail experience

Ability to lift 50 lbs

Proficiency with computers

Education

High School Diploma or Equivalent

Job description

Leslie's is hiring a Shift Lead 2 in Dallas, Texas, to provide superior customer service and support retail operations. In this role, you'll assist customers with pool and spa care, manage sales transactions, and maintain a welcoming environment. Ideal candidates are 18 or older with a high school diploma, customer service or retail experience, and leadership abilities. This position offers competitive pay between $13.00 and $15.00 per hour, depending on experience and qualifications.