Shift Lead – Drive-Thru Leader | Growth & Benefits

Angies Pte Ltd; Surprise (AZ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid vacation time

Medical, dental and vision insurance

Closed on seven major holidays

Growth potential with a start-up

Free shift meal

Superior company culture

Job summary

Angie’s Food Concepts is seeking a Shift Lead to manage the combined Angie’s Lobster and Angie’s Prime drive-thru restaurant in Surprise, AZ. You will oversee daily shift operations, ensure top-notch customer service, and maintain food safety standards while guiding a small team in a fast-paced environment.

The ideal candidate has supervisory experience, strong leadership skills, and a commitment to a positive workplace attitude.

Qualifications

• Previous experience in a supervisory role, preferably in the food industry.
• Strong knowledge of food handling and safety regulations.
• Excellent communication and leadership skills.
• Ability to multitask and prioritize tasks effectively.
• Will bring a positive attitude to work every day.
• Has the ability to adapt, multitask and take feedback in a positive manner.
• Can effectively lead and manage a small team.
• Is dependable and has reliable transportation.

Responsibilities

• Oversee and manage the daily operations of the shift.
• Communicate clearly and effectively with the team.
• Ensure excellent customer service and satisfaction.
• Handle customer complaints or issues in a professional manner.
• Work efficiently in a fast-paced environment.
• Train and supervise staff members, providing guidance and support.
• Maintain a clean and organized work environment.
• Assist with food preparation and handling when necessary.
• Operate the POS system accurately and efficiently.
• Coordinate with other departments to ensure smooth operations.
• Adhere to all food safety standards.
• Monitor inventory levels.
• Be cross-trained for all positions as well as opening and closing the restaurant.

Skills

Supervisory experience

Food safety knowledge

Customer service leadership

Communication skills

Multitasking

Job description

Angie’s Food Concepts is seeking a Shift Lead to manage the combined Angie’s Lobster and Angie’s Prime drive-thru restaurant in Surprise, AZ. You will oversee daily shift operations, ensure top-notch customer service, and maintain food safety standards while guiding a small team in a fast-paced environment.

The ideal candidate has supervisory experience, strong leadership skills, and a commitment to a positive workplace attitude.