Shift Lead/Dispatcher-Split 2nd Shift

Security Engineers, Inc; Marysville (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401K/403b Plan

Job summary

Security Engineers, Inc. is seeking a Shift Lead/Dispatcher for the 2nd shift in Marysville, OH.

The role oversees site operations, coordinates communications, and ensures adherence to procedures while maintaining incident documentation and reporting. Qualified candidates will bring prior dispatch or security experience, strong leadership, and the ability to manage multiple systems during active operations.

Qualifications

• Previous security, command center, or dispatch experience preferred.
• Ability to stay calm and professional in fast-paced or emergency situations.
• Strong communication, leadership, documentation, and problem-solving skills.

Responsibilities

• Serve as the primary shift point of contact for officers and site personnel.
• Monitor command center systems, cameras, radios, phones, alarms, and logs.
• Coordinate daily post coverage, breaks, relief, call-offs, and shift transitions.

Skills

Shift lead

Dispatch experience

Security procedures

Education

High School Diploma or equivalent

Job description

Shift Lead/Dispatcher-Split 2nd Shift(HMAP11)

Marysville, OH, United States of America

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Employer & Licensing Statement
Security Engineers, Inc. recruits and employs personnel for operations conducted under Vulcan Protection Services, a California-licensed Private Patrol Operator, BSIS PPO License # PPO122585.

Security Engineers, Inc Licensing Numbers:

AL: 00001 - AESBL: 1827|AR: CMPY.0003341|CA: PPO #122585 - Corporation #B20250166616|CO: No License No. Required|CT: AS-3015|FL: B2600256|GA: PSC001794|IA: #PS00297 - Agency 2092|IN: SG20800201|KY: CBI#0160962880|LA: PSE-20-CO-010|MS: No License No. Required|NC: 1860-GP|NJ: 2220|OH:20242100540193|OR: 3241|PA: No License No. Required|SC: 4009|TN: 14026|TX: B24054001|WV: F201119007071
SE Integrated Security, Inc.-License #: CMPY.0003341

Conditions of Employment
Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.

Job Skills / Requirements

Saturday-Sunday 2nd Shift Lead (2pm-10pm)

Monday-Tuesday Command Center Operator (2pm-10pm)

Role:

The Shift Lead / Command Center Operator supports site operations by overseeing shift activities, monitoring command center functions, coordinating communications, and ensuring compliance with established procedures. This role maintains operational awareness, directs personnel during assigned shifts, responds to and documents incidents, and escalates issues as required to ensure continuity of operations.

Schedule and Coverage Expectations

The Shift Lead / Command Center Operator is responsible for supporting assigned shift coverage, facilitating shift pass-downs, managing post assignments, and monitoring command center operations. Flexibility is required to meet operational demands, including overtime, coverage for absences, training, special events, emergency response, and other business needs.

Key Responsibilities

• Serve as the primary shift point of contact for officers, site personnel, visitors, and management.
• Monitor command center systems, cameras, radios, phones, alarms, logs, and other assigned platforms throughout the shift.
• Coordinate daily post coverage, breaks, relief, call-offs, and shift transitions to ensure consistent coverage.
• Provide direction, coaching, and support to team members while reinforcing Honda site procedures and company expectations.
• Respond to incidents, unusual activity, emergencies, access control concerns, and operational issues in a timely and professional manner.
• Document shift activity, incidents, pass-down information, staffing updates, and required reports accurately.
• Escalate critical matters to management, contacts, emergency services, or other designated contacts according to procedure.
• Maintain professional communication across radio, phone, email, and in-person interactions.
• Verify that posts are operating according to assignment instructions, safety requirements, and client expectations.
• Support investigations, audits, drills, and special assignments as directed.

Qualifications and Skills

• Prior security, command center, dispatch, or shift lead experience preferred.
• Ability to remain calm, organized, and professional in fast-paced or emergency situations.
• Strong communication, leadership, documentation, and problem-solving skills.
• Ability to monitor multiple systems and prioritize tasks during active operations.
• Dependable attendance, sound judgment, and commitment to following procedures.
• Knowledge of site operations, access control, incident response, and post orders preferred.

Preferred Skills

• Experience with Microsoft Office Suite.

Minimum Physical Requirements With or Without reasonable accommodation

(subject to change based on client-specific needs)

• Ability to stand or sit for at least 1 hour without a break.
• Walk at least 1/2 mile without stopping.

Education and Experience

Minimum:

• High School Diploma or equivalent.

Preferred:

• 1 + Year of dispatch experience in a security, emergency response, or command center environment strongly preferred.
• 1+ year of Military, Law Enforcement, or Security experience.
• 2+ years of customer service experience.

NOTE: Job responsibilities and requirements may change based on client or company needs.

Education Requirements (All)

High School Diploma or equivalent

Certification Requirements (All)

Able to obtain any & all security certifications/licenses
State Issued Driver's License (Not Expired)
Eligible for registration under employer's Ohio security guard agency license (ORC Ch. 4749)

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan

This is a Full-Time position2nd Shift, Weekends, Summers.