Shift Lead — Customer-First Store Ops

Jimmy John's; Walnut Creek (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Jimmy John's is seeking a team member in Walnut Creek, California, to assist the General Manager in executing store operations. The role involves directing employees, maintaining cash handling procedures, and providing outstanding customer service during busy periods. Candidates should have strong interpersonal skills, be at least 18 years old, and be able to work effectively in a team-oriented environment. The position focuses on ensuring smooth operations and training new employees, contributing to the success of the store.

Qualifications

• Ability to direct the work of others.
• Ability to work in a team.
• Strong interpersonal skills.
• At least 18 years of age.

Responsibilities

• Directing employees to complete tasks at various work stations.
• Executing store systems and procedures during shifts.
• Following all operational procedures, including cash handling.
• Maintaining a calm exterior during high volumes.
• Delivering outstanding customer service.
• Assisting with new employee training.

Skills

Interpersonal skills

Teamwork

Task delegation

Job description

Jimmy John's is seeking a team member in Walnut Creek, California, to assist the General Manager in executing store operations. The role involves directing employees, maintaining cash handling procedures, and providing outstanding customer service during busy periods. Candidates should have strong interpersonal skills, be at least 18 years old, and be able to work effectively in a team-oriented environment. The position focuses on ensuring smooth operations and training new employees, contributing to the success of the store.