Shift Lead - Customer Experience & Team Leader

Taco Bell; Grand Island (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular fast food restaurant in Grand Island is seeking a dedicated Shift Leader to support the Restaurant General Manager in running smooth shifts. This role requires exceptional customer service skills, the ability to train and develop team members, and a commitment to maintaining high operational standards. Candidates must be at least 18 years old and pass background checks. This role involves managing shifts, handling customer complaints, and working effectively in a team environment. Hours typically exceed 30 per week with varying schedules.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promote from Hourly Champion position.
• Must pass background check criteria and drug test.
• Reliable transportation is required.

Responsibilities

• Support the RGM by running shifts effectively.
• Ensure customer satisfaction and execute operational routines.
• Train and provide feedback to team members.
• Manage inventory and maintain facility standards.

Skills

Customer service

Team collaboration

Problem-solving

Basic business math

Communication

Job description

A popular fast food restaurant in Grand Island is seeking a dedicated Shift Leader to support the Restaurant General Manager in running smooth shifts. This role requires exceptional customer service skills, the ability to train and develop team members, and a commitment to maintaining high operational standards. Candidates must be at least 18 years old and pass background checks. This role involves managing shifts, handling customer complaints, and working effectively in a team environment. Hours typically exceed 30 per week with varying schedules.