Shift Lead: Customer Experience & Store Operations

Walgreens; Stonecrest (GA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Stonecrest, GA is seeking aStore Associate who can open and close the store when management is not present, manage cash, and ensure the floor and stockroom are ready for the business day. You will greet customers, handle returns and refunds, and help with pricing and displays to support sales and service standards.

The role emphasizes excellent customer service, accurate cash handling, and collaboration with team members to maintain store operations and inventory accuracy.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Accurate cash handling and math skills.

Responsibilities

• Open or close the store in the absence of management and handle required cash start-ups.
• Process returns, refunds, cash drops, and price verifications.
• Provide a distinctive customer experience and assist customers with products and services.
• Maintain inventory accuracy and assist with displays, signage, and promotions.
• Assist with vendor deliveries and backdoor access as needed.

Skills

Customer service

Cash handling

Leadership

Store operations

Team coaching

Education

PTCB certification

Pharmacy license

Tools

POS system

Job description

Walgreens in Stonecrest, GA is seeking aStore Associate who can open and close the store when management is not present, manage cash, and ensure the floor and stockroom are ready for the business day. You will greet customers, handle returns and refunds, and help with pricing and displays to support sales and service standards.

The role emphasizes excellent customer service, accurate cash handling, and collaboration with team members to maintain store operations and inventory accuracy.