Shift Lead — Customer-Centric Pool & Spa Retail Leader

Leslie's, Inc.; Costa Mesa (CA); On-site; USD 23,419 - 24,796; Full time

Job summary

Leslie's in Costa Mesa, CA is hiring a Shift Lead to provide superior customer service and support the General Manager in all facets of store operations to ensure the store performs at its best.

You will greet customers, complete sales at the POS, maintain a clean, welcoming environment, assist with merchandising and inventory, and handle opening/closing duties including bank deposits.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or Equivalent, or currently attending High School
• A valid driver's license with reliable transportation
• Customer service experience or retail experience
• Experience leading a team (preferred)
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• The ability to lift 50 lbs

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Computer skills

Physical stamina

Training readiness

Education

High School Diploma or equivalent

Tools

POS system

Job description

Leslie's in Costa Mesa, CA is hiring a Shift Lead to provide superior customer service and support the General Manager in all facets of store operations to ensure the store performs at its best.

You will greet customers, complete sales at the POS, maintain a clean, welcoming environment, assist with merchandising and inventory, and handle opening/closing duties including bank deposits.