Shift Lead Csc

A Caring Doctor (Texas), P.C.; Denton (TX); On-site; USD 25,485 - 32,566; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth) with company match

Paid Time Off and Holidays

Flexible Spending Accounts (FSA)

Free Optimum Wellness Plans for Pets

Job summary

VCA Inc. in Denton, Texas, is seeking a Shift Lead responsible for performing duties of a CSC and supporting veterinary operations. This role involves coordinating staff and ensuring effective communication with clients and associates.

The Shift Lead will ensure hospital productivity and report directly to the Practice Manager or Chief of Staff. Offering a pay range of $18.50 to $23.64 per hour, along with comprehensive benefits for full-time associates, this position supports a commitment to a better world for pets.

Responsibilities

• Perform duties of a CSC and/or veterinary assistant/technician.
• Provide operational support and leadership at the hospital.
• Coordinate and guide paraprofessional staff.

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

SUMMARY OF JOB PURPOSE AND FUNCTION

The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart.

ESSENTIAL RESPONSIBILITIES AND TASKS

The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties.

COMPENSATION

Pay range: $18.50 – $23.64 per hour. The specific rate is determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

BENEFITS

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources, including free coaching and counseling
• Associate Life Insurance (company-paid) and optional Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy Program
• Voluntary Protection Benefits for financial protection during hospital stays, critical illness, and accidents
• Legal Plan covering various legal needs
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on a wide range of products and services

Benefits eligibility is based on employment status. Full-time associates are eligible for all benefit programs (Student Debt Program available for full-time DVMs only); part‑time associates are eligible for those benefits with an asterisk (*).

Banfield is a community of caring people marked by a diversity of thought, background, and approach. Together, we’re bonded by a commitment to our purpose: A Better World for Pets. We pledge to create an inclusive environment where associates can be themselves, and we prioritize the health and well‑being of our associates.