Shift Lead: Craft Moments, Grow a Team

Starbucks Corp.; Worcester (MA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

Paid vacation

401(k) matching

Job summary

Starbucks Coffee Company is seeking a shift manager to lead a team, drive superior customer experiences, and uphold the brand's promise of warm hospitality. This role focuses on operational excellence, coaching teammates, and contributing to a welcoming community space.

You will mentor partners, manage shifts, and prepare for the next step in your Starbucks journey, with a comprehensive benefits package supporting growth and well-being.

Qualifications

• One year of retail or customer service management experience (two years preferred) or 4+ years in US military.
• One year supervising others, teambuilding and coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mindset with experience in a sales-focused environment.

Responsibilities

• Lead a Starbucks shift team and run a multi-million dollar business.
• Provide mentorship and training to partners to support growth and development.

Skills

Retail management

Team supervision

Organizational skills

Entrepreneurial mindset

Job description

Starbucks Coffee Company is seeking a shift manager to lead a team, drive superior customer experiences, and uphold the brand's promise of warm hospitality. This role focuses on operational excellence, coaching teammates, and contributing to a welcoming community space.

You will mentor partners, manage shifts, and prepare for the next step in your Starbucks journey, with a comprehensive benefits package supporting growth and well-being.