Shift Lead: Craft Coffee & Team Growth

Starbucks Corp.; San Jose (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (ASU) via Starbucks计划

Paid vacation and sick time

Holiday pay opportunities

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for customers and the community. You will role-model dependable, friendly service and help teammates grow.

As a shift supervisor, you will coach baristas, ensure quality beverages and food to standard recipes, manage cash handling, and coordinate tasks across the team while maintaining store safety and a positive environment.

Qualifications

• Meet regular attendance and punctuality requirements with or without accommodations.
• Avail to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Follow store policies to provide quality beverages and food, handle cash, and maintain safety.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized for customers.
• At least six months of experience delegating tasks to others.

Responsibilities

• Lead the team with craft and heart to make the coffeehouse welcoming.
• Direct daily work, coach employees, and ensure customer satisfaction.
• Maintain quality, safety, and efficiency in beverage and food preparation.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for customers and the community. You will role-model dependable, friendly service and help teammates grow.

As a shift supervisor, you will coach baristas, ensure quality beverages and food to standard recipes, manage cash handling, and coordinate tasks across the team while maintaining store safety and a positive environment.