Shift Lead — Craft Coffee & Team Coach

Starbucks Corp.; Waukesha (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Paid vacation

Sick time

Parental leave

Stock program

Disability benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a warm, welcoming space for your community. You will guide daily operations and ensure exceptional guest experiences.

The role emphasizes teamwork, accountability, and delivering consistent products, while adhering to safety, cash handling, and store policies. Starbucks provides extensive benefits and development opportunities to partners.

Qualifications

• Direct and supervise staff to meet quality standards.
• Demonstrate fast learning and adaptability in a busy retail environment.
• Communicate effectively with customers and teammates.
• Understand retail operations and store procedures.
• Maintain strong interpersonal relations and teamwork.

Responsibilities

• Maintain regular and punctual attendance and reliability.
• Provide quality beverages and food per standard recipes and customer requests.
• Handle cash and follow store safety and security procedures.
• Delegate tasks and coordinate work among team members.
• Coach and guide staff to deliver excellent guest experiences.

Skills

Directing others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a warm, welcoming space for your community. You will guide daily operations and ensure exceptional guest experiences.

The role emphasizes teamwork, accountability, and delivering consistent products, while adhering to safety, cash handling, and store policies. Starbucks provides extensive benefits and development opportunities to partners.