Shift Lead: Craft Coffee, Lead with Heart

Starbucks Corp.; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) with company match

Tuition assistance

Parental leave

Job summary

Starbucks Corp. is seeking a shift supervisor in Morgantown, WV to lead daily operations, ensure quality beverages and food, and coach a team of partners. The role emphasizes customer care, safety, and efficient service within a welcoming store environment.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and the ability to delegate tasks. Flexible hours and a commitment to store standards are essential for success in this role.

Qualifications

• 6 months of experience in a customer-facing role
• Ability to direct the work of others and learn quickly
• Strong communication and teamwork skills
• Knowledge of store safety, cash handling, and beverage/food prep standards
• Ability to work flexible hours including mornings, evenings, weekends, and holidays

Responsibilities

• Lead shift operations and ensure quality beverages and food
• Coach and delegate tasks to team members
• Maintain store policies, safety, and customer service standards
• Foster a welcoming environment for customers and partners
• Support scheduling and coverage during peak times

Skills

Customer service

Team leadership

Communication

Punctuality

Food & beverage prep

Task delegation

Interpersonal skills

Education

High school diploma or equivalent

Job description

Starbucks Corp. is seeking a shift supervisor in Morgantown, WV to lead daily operations, ensure quality beverages and food, and coach a team of partners. The role emphasizes customer care, safety, and efficient service within a welcoming store environment.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and the ability to delegate tasks. Flexible hours and a commitment to store standards are essential for success in this role.