Shift Lead – Craft Coffee & Community

Starbucks Corp.; Broken Arrow (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) employer match

Tuition coverage via College Achiev. (

Paid vacation & holidays

Job summary

Starbucks Corp. in Broken Arrow, OK is seeking a shift supervisor to lead daily cafe operations with craft and heart, ensuring a welcoming space for customers and a safe, efficient environment for the team.

You will coach staff, manage beverage and food prep to standard recipes, handle cash and store policies, and support sales growth while upholding Starbucks standards. Flexibility and strong communication are essential.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to other employees and coordinating two or more people.
• Ability to direct the work of others and learn quickly.
• Strong communication and teamwork skills.
• Knowledge of cash handling and store safety procedures.

Responsibilities

• Lead daily operations as a shift supervisor with craft and heart.
• Coach and direct team members to meet quality beverage and food standards.
• Ensure customer service, cash handling, and store safety policies are followed.
• Promote a welcoming cafe environment and build community connections.

Job description

Starbucks Corp. in Broken Arrow, OK is seeking a shift supervisor to lead daily cafe operations with craft and heart, ensuring a welcoming space for customers and a safe, efficient environment for the team.

You will coach staff, manage beverage and food prep to standard recipes, handle cash and store policies, and support sales growth while upholding Starbucks standards. Flexibility and strong communication are essential.