Shift Lead: Cooking, Team Leadership & Guest Service

Panda Restaurant Group Inc; Kalamazoo Charter Township (MI); On-site; USD 14,000 - 18,000; Full time

Job summary

Panda Restaurant Group, Inc. is seeking a Shift Lead to support restaurant operations, guest service, and teamwork on the shift. This role focuses on maintaining Panda’s service standards while assisting in food preparation and coaching team members.

The position emphasizes hands-on leadership in a fast-paced environment, with opportunities to gain operational experience and develop skills across store operations and guest service.

Qualifications

• Customer service experience preferred.
• Ability to lead a team during a shift.
• Food safety knowledge or training; local requirements may apply.

Responsibilities

• Support management in running shift operations.
• Create a welcoming environment for guests and maintain service standards.
• Assist in cooking and preparing Panda favorites during the shift.
• Develop team members and help with training and coaching.

Skills

Customer service

Team leadership

Food safety

Education

Some high school

Job description

Panda Restaurant Group, Inc. is seeking a Shift Lead to support restaurant operations, guest service, and teamwork on the shift. This role focuses on maintaining Panda’s service standards while assisting in food preparation and coaching team members.

The position emphasizes hands-on leadership in a fast-paced environment, with opportunities to gain operational experience and develop skills across store operations and guest service.