Shift Lead - Chicago - Wrigley

10 Peet's Coffee Inc.; Chicago (IL); On-site; USD 26,863 - 27,552; Part time

Benefits offered by this job

Flexible part-time schedule

Paid vacation after 4 months

Employee discount on drinks and baked goods

Tuition scholarship opportunities

Job summary

10 Peet's Coffee Inc. is seeking a Shift Lead to join their team in Chicago, Illinois. The ideal candidate will manage shift operations, ensuring a high-quality customer experience while supporting and leading the team.

This role offers competitive pay starting at $19.50 per hour, with additional tips, and includes benefits such as paid vacation and 401(k) matching. Candidates should have at least one year of leadership experience and the ability to work flexible hours.

Qualifications

• Minimum 1 year of experience in a leadership or directorial role.
• Minimum 1 year of experience handling POS/cash in a related industry.
• Availability for at least three days per week, including early mornings and weekends.

Responsibilities

• Lead shifts managing daily operations and task deployment.
• Deliver exceptional customer experiences through engagement and quality service.
• Support a positive team environment through clear communication and reliability.

Skills

Leadership Experience

Customer Service

Cash Handling

Communication

Job description

Perk up your career with a bold new opportunity at Peet’s Coffee! We’re seeking passionate people to join our team as Shift Leads. Work with curious, authentic and passionate people who care deeply about coffee, customers, and the continuous pursuit of better – if so, apply today!

Competitive Pay, Perks & Benefits

• Competitive hourly wage $19.50–$20.00, with additional tips estimated at $3.00–$6.00 per hour.
• Paid vacation after 4 months of employment.
• Medical, dental and vision benefit options.
• 401(k) with generous matching – must be 18 years old to qualify.
• Employee assistance program.
• Free coffee/tea beverages and fresh baked goods; employee discount.
• Flexible part‑time schedule.
• Tuition scholarship opportunities with Oregon State University.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day‑to‑day operations.
• Deliver exceptional customer experiences by modeling genuine engagement, commitment to craft, high product quality, and friendly service while maintaining a clean and welcoming coffeebar.
• Support a positive team environment through clear communication, collaboration, accountability, professionalism and reliability.
• Execute key operational tasks such as opening/closing routines, cash handling, inventory tasks and visual updates.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem‑solving to keep shifts running smoothly.

Qualifications

• Minimum 1 year experience in a leadership or directorial role.
• Minimum 1 year experience handling POS/cash in a related industry.
• Availability of at least three days per week, including early mornings, evenings, weekends, nights and/or holidays as needed.
• Legally eligible to work in the country.
• Must be 18 years or older.
• Must be able to comply with Peet’s Employment of Minors policies and work with, among, or direct the work of minors.
• Capable of performing various physical tasks during the shift (see Physical Requirements).

Equal Opportunity Employer

Peet’s is an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status or any other protected category. Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local ordinances. Peet’s is committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. Please contact [e-mail] for assistance or accommodation.