Shift Lead - Cheney, Wa

Domino's Franchise; Cheney (WA); On-site; USD 2,425,000 - 2,790,000; Full time

Benefits offered by this job

Paid sick leave

Health Care benefits

Dental and Vision plans available

Job summary

Domino's Franchise in Washington is seeking a Shift Lead to support the store's General Manager, run daily operations, and ensure fast, friendly service. Starting wage during a 30‑day training is $17.60/hour, with raises based on performance reviews.

Top Shift Lead pay includes a $2.50 premium and a monthly bonus (up to $250). The role also serves as a pipeline for Assistant Manager, with pay dependent on store volume and efficiency, while handling deposits, cash, and supervision.

Qualifications

• Shift Leads must be 18 or older.
• 2 years of customer service experience, preference given to restaurant experience.
• Be willing to learn
• Be able to motivate, train and maintain a strong team.
• Strong customer service skills
• Be able and willing to lead by example
• Be able to work long hours, nights, weekends and alternating holidays

Responsibilities

• Provide managerial assistance to the store's General Manager in running and implementing operating standards.
• Maintain a positive crew morale in a fast-paced, customer‑facing environment.
• Prepare pizzas and ensure timely delivery to orders.
• Drop off nightly deposits and manage related paperwork when the General Manager is unavailable.
• Cash management, people management and time management are required.

Skills

Customer service

Leadership

Training

Motivation

Job description

Job Description

We will ensure you are trained and have a positive learning experience when you join our team. Starting wage for all newly hired Shift Lead is based on prior experience, but generally starts out at $17.60 for the initial 30 day training period with raises available based on performance reviews by the Regional Supervisors, typical in 4 week increments.

Top Shift Lead pay per hour is $2.50 over minimum wage plus a monthly bonus, for eligible Shift Leads, based on store and Shift Lead performance toward the goals set for each individual store with a base starting at $100 per month up to $250 a month. Each store has a potential of 130% of the base rate, so $100 would have a potential of $130 in addition to wage and tips paid out.

Want More?!

Shift Leads are entry level management members that are developing the desired skill set to properly and efficiently manage a high performing store. The Shift Lead pool is utilized to fill Assistant Manager positions within the company as Management members continue to promote. Assistant Manager pay is dependent on store volume, manager’s shift availability & efficiency, and skill set tier starting at $19.25 an hour up to $21 an hour with a monthly bonus base of $350 to $1000.

Each base bonus has the potential to earn 130% based on the store and managers ability to meet the goals set, producing a potential monthly bonus range of $455 to $1300. The West Plains Spokane Team’s 2024 bonus average was 115%, therefore we are only seeking to add individuals who are driven to succeed in order to continue the high performance of these current teams.

The Details:

The chief responsibility of Shift Leads for Domino’s is to provide managerial assistance to the store's General Manager in running and implementing operating standards in the restaurant. Shift Leads must be adaptable and self-motivated, and have a passion for customer service. Domino’s is looking for someone who thrives in a fast paced yet fun working environment and can help maintain a positive crew morale. Shift Leads also have to know how to prepare pizzas and how best to deliver to designated places where the orders have been made. They also need to drop off nightly deposits and do the paperwork needed when the General Manager is not around. Cash management, people management and time management skills are all required for the position.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use their hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch, stoop or kneel.

Some specific duties of an Shift Lead are:

• Counting inventory and supplies on a nightly basis
• Analyze labor and sales on a continual basis
• Ensure facility and equipment cleanliness based on company standards
• Efficient employee supervision
• Interviewing, hiring and onboarding and training new team members
• Preparing and packaging food products
• Cleaning and maintenance of the store and its equipment
• Rotating commissary deliveries & properly dating each item with its expiration date 3x weekly

Additional Information

Pay Range $17.60-$20.25

• Paid sick leave per Washington law
• Health Care benefits for full time employees (30+ hours per week after waiting periods)
• Dental and Vision plans available to purchase

All your information will be kept confidential according to EEO guidelines.

If there are any errors in the wages posted, or in the benefits that we provide, please email [e-mail] with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.

Qualifications

Shift Leads must:

• Be 18 or older
• 2 years of customer service experience, preference given to those wiht restaurant experience
• Be willing to learn
• Be able to motivate, train and maintain a strong team
• Have strong customer service skills
• Be able and willing to lead y example
• Be able to work long hours, nights, weekends and alternating holidays