Shift Lead Cashier - Guest Experience Pro

Pilot Company; Providence Forge (VA); On-site; USD 18,253 - 25,830; Full time

Job summary

Pilot Company is seeking a Guest Services representative in Providence Forge, Virginia, to lead shift operations and ensure quality service at the travel center. Responsibilities include processing transactions, handling guest complaints, and maintaining a clean environment. Pay rates start from $13.25 to $18.75 per hour. This position is ideal for individuals with strong customer service skills and the ability to lead a small team effectively.

Qualifications

• Ability to lead a team of cashiers and process transactions.
• Strong customer service skills with conflict resolution abilities.
• Organizational skills to maintain a clean work area.

Responsibilities

• Lead cashiers in processing transactions accurately.
• Handle guest complaints and resolve team member conflicts.
• Ensure compliance with company policies and procedures.

Job description

Pilot Company is seeking a Guest Services representative in Providence Forge, Virginia, to lead shift operations and ensure quality service at the travel center. Responsibilities include processing transactions, handling guest complaints, and maintaining a clean environment. Pay rates start from $13.25 to $18.75 per hour. This position is ideal for individuals with strong customer service skills and the ability to lead a small team effectively.