Shift Lead - Car Wash Ops & Guest Experience

Carwashexpress; Jeffersonville (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Carwashexpress in Jeffersonville is seeking a Shift Lead to ensure excellent customer service and operational efficiency. The role involves greeting customers, directing vehicle washes, and leading a team in the absence of senior leadership.

The ideal candidate will have strong leadership skills, attention to detail, and a commitment to customer engagement. Carwashexpress offers a supportive work environment with growth opportunities for all team members.

Qualifications

• Experience in customer service and engaging with customers positively.
• Ability to lead a team and delegate tasks effectively.
• Knowledge of safety protocols and operational procedures.

Responsibilities

• Greet customers and provide positive experiences.
• Direct vehicles into the wash tunnel and check for loose items.
• Lead the team during shifts and monitor performance.
• Inspect vehicles before and after washes for quality.

Skills

Customer Engagement

Team Leadership

Operational Efficiency

Attention to Detail

Job description

Carwashexpress in Jeffersonville is seeking a Shift Lead to ensure excellent customer service and operational efficiency. The role involves greeting customers, directing vehicle washes, and leading a team in the absence of senior leadership.

The ideal candidate will have strong leadership skills, attention to detail, and a commitment to customer engagement. Carwashexpress offers a supportive work environment with growth opportunities for all team members.