Shift Lead - Bayview

DoorDash; San Francisco (CA); On-site; USD 30,799 - 43,866; Full time

Benefits offered by this job

Market-competitive pay

Paid time off (PTO)

Health benefits from Day 1

401(k) match

Gym membership reimbursement

Monthly DashPass subscription

Career advancement opportunities

Job summary

DoorDash is seeking a motivated Shift Lead in San Francisco, California, to oversee warehouse and kitchen operations. In this role, you will manage shifts, ensure quality delivery of orders, and lead a team of Operations Associates. Ideal candidates should have experience in food and beverage or retail, be physically capable of lifting heavy products, have a high school diploma, and possess strong organizational skills. This position offers hourly pay of $27.10 along with competitive benefits including paid time off and health coverage from day one.

Qualifications

• Ability to lift up to 50 lbs.
• Experience in fast-paced environments.
• Flexible schedule for various shifts.

Responsibilities

• Take ownership of assigned shifts and operations.
• Ensure accurate delivery of customer orders.
• Guide Operations Associates through their shift.
• Support both warehouse and kitchen operations.
• Contribute ideas for improving operations.

Skills

Self-motivated

Positive attitude

Team player

Experience in food and beverage

Warehouse experience

Retail experience

Organized

Proficient in Google Docs

Proficient in Google Sheets

Education

High school diploma or GED

Tools

Pallet jack

Hand truck

Job description

About The Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We’re open early and close late - some sites even run 24/7.

About The Role

DashMart is looking for a motivated and experienced individual who excels in fast‑paced, physical environments and is excited to roll up their sleeves and actively engage in day‑to‑day operations. In this role, you will work within a local fulfillment center supporting Site Management, running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory; in some locations, this involves preparing food in a light‑prep kitchen.

Responsibilities

• Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets.
• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately and communicating with customers when issues arise.
• Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• One Team One Fight: Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example. Engage in professional and respectful interactions with team members and customers.
• Help improve operations: Contribute ideas to improve our quality and customer experience.

Qualifications

• Self‑motivated, positive, and a team player who brings a great attitude to work each day.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Physically able to be on feet and move heavy products; able to lift up to 50 lbs.; able to operate a pallet jack and hand truck.
• Ability and desire to obtain and maintain a food handling certificate.
• High school diploma or GED equivalent (college diploma is a plus but not required).
• At least 18 years of age.
• Organized and proficient in Google Docs and Google Sheets.
• Flexible schedule; can be available for various shifts a week.

Benefits

• Market‑competitive pay with opportunities for bi‑annual raises based on performance.
• Paid time off (PTO) and sick leave.
• Health benefits from Day 1 (Medical, Dental, & Vision).
• 401(k) match.
• Gym membership reimbursement (up to $75/month).
• Monthly DashPass subscription and access to Lyft discounts for full‑time employees.
• Employee Assistance Program.
• Career advancement opportunities.

Pay and Compensation

Base Pay: $27.10 – $27.10 USD per hour. Compensation is determined by skills, experience, and location. DoorDash offers a comprehensive benefits package including 401(k) matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and sick leave in compliance with applicable laws.

Statement of Non‑Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Additional efforts to prevent other subtle forms of inappropriate behavior (e.g., stereotyping) are also employed. Candidates of all backgrounds are encouraged to apply.