DashMart Kitchens Shift Lead

DoorDash; Phoenix (AZ); On-site; USD 21,764 - 30,997; Full time

Benefits offered by this job

Health benefits Day 1

401(k) match

Gym membership reimbursement

DashPass

Career advancement

Job summary

DoorDash DashMart in Phoenix is hiring a motivated Shift Lead to manage fast-paced, in-store operations. You will own shifts, supervise the team, ensure accurate order fulfillment, safety, and inventory control, and help with light kitchen duties where needed.

This role requires a high school diploma or GED, 18+, physical ability to lift up to 50 lbs., and the stamina to work on your feet. You will guide the team, resolve issues with customers, and contribute ideas to improve quality and

Qualifications

• High school diploma or GED required; college degree is a plus.
• Ability and desire to obtain a food handling certificate.
• Physical ability to stand, lift up to 50 lbs., and move heavy products.

Responsibilities

• Own assigned shifts including warehouse and kitchen tasks and safety.
• Ensure orders are fulfilled accurately and customers are informed of issues.
• Lead Operations Associates and support daily operations.
• Assist in warehouse and kitchen tasks and model professional behavior.
• Suggest ideas to improve quality and customer experience.

Skills

Self-motivated

Team player

Food/beverage/retail experience

Physical fitness

Google Docs/Sheets

Flexible schedule

18+ age

Organized

Education

High school diploma or GED

College diploma a plus

Tools

Pallet jack

Hand truck

Job description

About The Team

DashMart is a local‑fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick‑and‑mortar store for Dashers to deliver. We’re open early and close late – some sites even run 24/7!

About The Role

DashMart is looking for a motivated and experienced individual that excels in fast‑paced, physical environments and is excited to roll up their sleeves and actively engage in day‑to‑day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light‑prep kitchen.

Responsibilities

• Take ownership of your assigned shifts, including warehouse and kitchen processes, safety, cleanliness, quality, and training; maintain accountability for inventory, equipment, and other company assets.
• Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
• Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example. Engage in professional and respectful interactions with team members and customers.
• Contribute ideas to improve our quality and customer experience.

Qualifications

• Self‑motivated, positive, and a team player with a great attitude.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Physically able to be on your feet, move heavy products, lift up to 50 lbs., and operate a pallet jack and hand truck.
• Ability and desire to obtain and maintain a food handling certificate.
• High school diploma or GED equivalent; college diploma is a plus but not required.
• At least 18 years of age.
• Organized and proficient in Google Docs and Google Sheets.
• Flexible schedule; available for multiple shifts per week based on scheduling needs.

Benefits

• Market competitive pay; opportunity for pay increases twice a year based on performance.
• Paid time off (PTO) and sick leave.
• Health benefits starting Day 1 (Medical, Dental & Vision).
• 401 k match.
• Gym membership reimbursement (up to $75/month).
• Monthly DashPass subscription (including access to Lyft discounts for full‑time employees).
• Employee Assistance Program.
• Career advancement opportunities.

Compensation

Base Pay: $19.15—$19.15 USD per hour.

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

EEO Statement

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply.

As required by the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.