Shift Lead at Fat Sully's

First Meridian Services; Denver (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Dental and Vision Insurance after 60d

Health Insurance after 1 year

Transportation Benefits: RTD EcoPass/P

Employee Discount at Skyport

Paid Leave

Training & Development

7Shifts communication

Job summary

First Meridian Services is seeking a Shift Lead for an airport environment in Denver. This role emphasizes guest service, team leadership, and reliable performance during mid shifts. The position offers competitive hourly pay and benefits for full-time staff, with opportunities for development.

The successful candidate will ensure smooth operations, training of team members, and adherence to safety and brand standards while delivering exceptional guest experiences in a dynamic setting.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of restaurant experience.
• ServeSafe certification is a plus.

Responsibilities

• Provide excellent guest service with courteous, friendly, and prompt attention.
• Assist in achieving location goals set by the General Manager.
• Support shifts to ensure timely production of product and service times.
• Maintain morale and a professional atmosphere.
• Ensure informed communication with management and employees via the 7Shifts Log.
• Maintain restaurant organized, stocked, cleaned, and sanitized.
• Assist in training team members on station processes and procedures.
• Support brand standards and company policies.
• Follow cash handling procedures and report discrepancies or theft.
• Complete daily administrative paperwork and logs as requested.
• Respond to customer concerns promptly and professionally.
• Support new programs or policies from the General Manager.
• Assist GM with inventory: monitor levels and place orders/requisitions.
• Follow food safety and sanitation guidelines.

Skills

Guest experience

Teamwork

Fast-paced work

Dependable

Flexible schedule

Follow procedures

Strong communication

Problem solving

Basic math

Background check

Education

High School diploma or equivalent

Restaurant experience 1+ years

ServeSafe Certification

Job description

About this position

ABOUT FIRST MERIDIAN SERVICES

At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.

As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.

SUMMARY

SHIFTS

MID : 12 PM to 8 PM.

BENEFITS & PERKS

• Starting pay: $22 to $25 per hour, depending on experience and qualifications, + tips !
• Dental and Vision Insurance : Available after 60 days
• Health Insurance : Available to full-time employees after 1 year
• Transportation Benefits : Free RTD EcoPass or employee parking reimbursement
• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options
• Employee Discount : Available at Skyport restaurant and retail locations
• Paid Leave : Provided in accordance with applicable Colorado and federal law
• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.
• Assist in accomplishing the goals of the location set forth by the General Manager.
• Support shifts to ensure the accurate and timely production of product, service times, and flow.
• Maintain good morale by maintaining a professional, positive atmosphere.
• Ensure informed communication with management and employees both verbally and via utilization of the 7Shifts Log.
• Maintain the restaurant organized, stocked, cleaned, and sanitized.
• Assist in the training/development of team members around processes and procedures of each station.
• Support each shift to ensure company and brand standards are met.
• Follow operating procedures regarding cash handling, ensuring cash control by correcting errors and watching for/reporting mistakes or theft.
• Follow guidelines to complete daily administrative paperwork as needed and other paperwork as requested, including prohibited items logs.
• Respond to customer concerns in a timely and professional manner.
• Support new programs, policies, or products each shift, as introduced by the General Manager.
• Assist the General Manager in producing an accurate inventory. Under General Manager direction, monitor inventory levels and place orders and requisitions.
• Follow food safety and sanitation guidelines

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience
• Ability to work well with others and support a positive work environment
• Ability to work in a fast-paced environment
• Dependable
• Flexible to work nights, weekends, and holidays
• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations
• Strong communication skills and ability to handle stressful situations
• Strong problem-solving skills and ability to exercise good judgment
• Ability to use basic math; e.g., addition, subtraction, and basic fractions
• Must successfully complete required airport security and background screening, including a federal background check.

EDUCATION AND EXPERIENCE:

• High School diploma or equivalent
• 1+ years’ restaurant experience
• ServeSafe Certified a plus

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public are outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Shift Lead to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies, and procedures.

PHYSICAL REQUIREMENTS & FREQUENCY

• Bend – Occasionally
• Climb/Crawl – Occasionally
• Sit - Rarely
• Kneel - Occasionally
• Squat - Occasionally
• Stand/Walk -Constantly

Mental Requirements & Frequency

• Communicate Orally – Constantly
• Evaluating – Frequently
• Perform Calculations - Occasionally
• Read/Comprehend - Regularly
• Reason/Analyze - Regularly
• Write - Occasionally

HIRING PROCESS

Application Deadline : October 1st, 2026

This date represents our anticipated application deadline and may be extended based on business needs.

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

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