Shift Lead 1

Leslie's, Inc.; Allentown (Lehigh County); On-site; USD 21,000 - 23,000; Full time

Job summary

Leslie’s, Inc. is seeking a Shift Lead 1 to support store performance, meet customer service standards, and drive sales and profitability. You will learn best practices to train and develop a team, setting the expectation of excellent service by example.

The role offers hourly pay in the $15.00–$17.00 range, with compensation determined by education, experience, and market data. Join us to lead a team in a dynamic retail environment and contribute to a positive store culture.

Qualifications

• Must be 18 years of age.
• Excellent communication skills and proficiency with computers.
• Ability to achieve placement in the succession program.
• Minimum of one year of retail experience or proven lead experience with testing on training modules.
• A valid driver’s license with reliable transportation.
• Ability to complete required training within two months of hire.
• To qualify for this position, candidates must have completed required Intermediate training before becoming key holder.
• The ability to lift 50 lbs.

Responsibilities

• Collaborate with the General Manager to learn store operations, sales plans, and expenses.
• Conducted water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure the team follows all safety protocols.
• Identify new talent to join the team.
• Maintain a clean, well merchandised, welcoming environment.
• Assist with merchandising and inventory control.
• Open and close store responsibilities including daily bank deposits.

Skills

Team leadership

Customer service

Communication

Education

High School Diploma

Job description

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Overview:

As a Shift Lead 1 you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop a team and set the expectation of providing excellent customer service as you lead by example.

Pay: $15.00 - $17.00 /Hourly

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conducted water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team follows all safety protocols
• Identifying new talent to join the team
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control
• Opening and closing store responsibilities that may include the delivery of daily bank deposit

Qualifications:

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred)
• A valid driver's license with reliable transportation
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
• To qualify for this position, and prior to becoming a key holder, candidates must have successfully completed testing on all required Intermediate training. New hires with managerial experiences of a minimum of six months may be considered for this position.
• The ability to lift 50 lbs

Leslie’s recognizes a critical component to our continued success is our people.

Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.