Shift Lead

Wings Over; Town of Ithaca (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team as a Shift Lead at a beloved establishment known for its crispy chicken wings! In this role, you'll supervise Crew Members, ensuring a positive and efficient work environment while upholding the brand's standards. Your leadership will help create memorable experiences for guests, and your commitment to teamwork will drive the store's success. With opportunities for advancement and a supportive atmosphere, this position is perfect for those looking to grow in the food service industry. If you're passionate about food and hospitality, this is your chance to shine in a dynamic and rewarding setting!

Benefits

Energetic work environment

Paid time off for activism

Weekly pay through direct deposit

Participation in tip pool

Free food and discounts

Opportunities for advancement

Qualifications

• Serv-Safe Certification is required for this role.
• 1 year of supervisory experience in food/hospitality preferred.

Responsibilities

• Supervise store Crew Members and ensure smooth operations.
• Assist with cash drawers and prepare bank deposits.
• Maintain cleanliness and organization of workstations.

Skills

Supervisory skills

Interpersonal skills

Leadership skills

Communication skills

Ability to handle confidential information

Education

Serv-Safe Certification

1 year of supervisory experience in food/hospitality

Job description

The Opportunity:

Wings Over is looking forEveningShift Leadsto join our team. As aShift Lead, you will be responsible for supervising store Crew Members, opening or closing the store, and assisting with cash drawers.

Now Serving These Benefits:

• An energetic, collaborative, and positive work environment
• Paid time off for activism
• Weekly pay through direct deposit
• Participation in tip pool
• Free food and discounts for you and your family
• Opportunities for advancement

Day in the Life (includes, but is not limited to):

• Works side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
• Supervises with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
• Demonstrates knowledge of and trains others on core products, processes, and FOH/BOH workstations; positively coaches Crew Members on such items
• Identifies and communicates appropriate responsibilities and duties to store Crew Members to ensure smooth flow of operations
• Anticipates obstacles and takes action to prevent or minimize their impact
• Keeps all workstations clean and organized and coaches team to do the same; follows health, safety, and sanitation guidelines for all products
• Assist with checking cash drawers and preparing bank deposits
• Contributes as needed to wider Wings Over efforts to achieve store goals and sales growth
• Maintains regular and punctual attendance
• Maintains a neat and tidy appearance by wearing the Wings Over uniform and adhering to our Wings Over dress code
• Other related duties as assigned

What You Bring To The Table:

• At least one (1) year of store-level supervisor experience in food/hospitality preferred
• Serv-Safe Certification required
• Knowledge of supervisory practices and procedures
• Able to communicate clearly and concisely
• Able to appropriately handle confidential/sensitive information
• Strong interpersonal and leadership skills; able to coach others
• Flexible schedule - available nights, holidays, and weekends with availability to open or close shifts
• Able to lift 50 lbs. and can stand for prolonged periods of time
• Legal US work authorization

Fly With Us:

For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.