Shift Lead

Walgreens; Town of Florida (NY); On-site; USD 23,419 - 27,552; Full time

Job summary

A prominent retail pharmacy chain is seeking an Assistant Team Leader to oversee store operations in Town of Florida, NY. This role includes managing opening and closing procedures, coaching team members, ensuring compliance with laws, and enhancing customer experiences. Ideal candidates should have leadership experience and be fluent in English. The position offers a competitive hourly rate of $17 to $20 and full-time employment in a supportive work environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Manage store operations including opening and closing.
• Coach team members on warehouse and vendor processes.
• Ensure compliance with state laws and company policies.
• Engage customers and resolve issues to ensure satisfaction.

Skills

Leadership experience

Customer service skills

Inventory control knowledge

English fluency

Job description

ASSISTANT TEAM LEADER – pOpshelf in DAYTONA, FL S24837

Base pay range: $17.00/hr – $20.00/hr

Responsibilities

Operations

• Responsible for holding store keys to open and close without management as necessary.
• Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
• Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
• Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
• Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
• Maintains accurate inventory counts; maintains the accuracy of on‑hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
• Assist with ensuring the Outdate program is followed with team members.
• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed to support accurate pricing of products.
• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Assists with separation of food items (e.g., raw foods from pre‑cooked) and product placement as specified by policies/procedures.
• Has working knowledge of store systems and store equipment.
• Assist at Pharmacy out window as requested.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Responsible for bag checks of team members before leaving the store.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Training & Personal Development

• Attends training and completes PPLs requested by Manager.

Communications

• Serves as a liaison between management and non‑management team members by communicating assigned tasks to team members when store management is not present.
• Reports disciplinary issues and customer complaints to management.

Basic Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

• Preferred knowledge of store inventory control.
• Consideration of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Management and Manufacturing

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

To review benefits, please click here: jobs.walgreens.com/benefits

Salary Range: $17 - $20 / Hourly