Shift Lead

IHOP; Summerville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Employee discounts

Job summary

IHOP in Summerville, SC is seeking a proactive Shift Lead to manage daily restaurant operations during their shift and motivate a team to deliver exceptional guest experiences. The role offers hourly pay, flexible scheduling, paid training, and opportunities for growth within a beloved brand.

Qualifications include a high school diploma or equivalent, strong English communication, basic computer skills, and the ability to work under pressure while multitasking across tasks.

Qualifications

• High school diploma or equivalent.
• Strong communication skills in English, both written and verbal.
• Basic computer skills (Email, MS Excel, MS Word).
• Ability to work well under pressure and manage multiple tasks.

Responsibilities

• Manage restaurant operations during your shift, ensuring quality service and guest satisfaction
• Lead and motivate a talented team to deliver outstanding customer experiences
• Handle guest concerns professionally and promptly to maintain high service standards
• Recruit, train, and supervise staff while maintaining compliance with IHOP’s SOPs
• Maintain accurate reports, personnel files, and operational documentation
• Work collaboratively with the General Manager to meet financial and marketing goals

Skills

Leadership

Communication

Multitasking

Teamwork

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Email

Job description

IHOP Urgent Hiring: Immediate Opening for a Highly Skilled Shift Lead

Are you looking for a fun and dynamic workplace where your leadership skills can shine? Do you thrive in a fast-paced environment that values enthusiasm and teamwork? If so, IHOP has the perfect opportunity for you!

Since 1958, IHOP® has been the delicious destination where people connect over breakfast and joyful moments. Join our loving team as a Shift Lead and enjoy flexible hours, paid training, and real advancement opportunities while helping us deliver smiles every day. This role will enhance your management skills and give you hands-on experience in restaurant operations.

Key Responsibilities

• Manage restaurant operations during your shift, ensuring quality service and guest satisfaction
• Lead and motivate a talented team to deliver outstanding customer experiences
• Handle guest concerns professionally and promptly to maintain high service standards
• Recruit, train, and supervise staff while maintaining compliance with IHOP’s SOPs
• Maintain accurate reports, personnel files, and operational documentation
• Work collaboratively with the General Manager to meet financial and marketing goals

Why Join IHOP?

• Competitive pay with flexible scheduling options including day, night, weekends, and holidays
• Paid training programs to boost your leadership and operational skills
• Employee discounts to enjoy our delicious menu items
• Real growth potential within a well-established and beloved brand

Qualifications

• High school diploma or equivalent experience
• Strong communication skills in English, both written and verbal
• Basic computer skills are a plus (Email, MS Excel, MS Word)
• Ability to work well under pressure and manage multiple tasks effectively

Work Schedule

• Full-time shifts, including 8-hour shifts, Monday to Friday, weekends, and holidays
• On-site position requiring availability for day and night shifts
• This is an hourly position

Location: Summerville IHOP 4446 1217 N Main St, Summerville, SC 29483, USA

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.