Shift Lead

Firehouse Subs; Springdale (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Free medium sub per shift worked.

Free drinks!

Job summary

Firehouse Subs in Ohio is hiring a Shift Lead to help build and lead our team at the Tri-County location. You will work with management to ensure smooth daily operations, guide teammates, and deliver an outstanding guest experience.

This is a growth-focused role with potential to advance into Assistant Manager or General Manager. You will train new hires, uphold food safety and brand standards, and handle opening/closing duties while providing excellent customer service.

Qualifications

• Experience in leadership or restaurant preferred.
• Strong communication and team leadership.
• Reliability and a positive attitude.
• Able to multitask in a fast-paced environment.
• Willingness to grow with the company.

Responsibilities

• Lead and supervise team members during assigned shifts
• Ensure food safety, quality, and brand standards are consistently met
• Support training and development of new hires
• Handle opening/closing procedures and shift operations
• Deliver excellent customer service and resolve issues professionally
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate cash register and handle cash transactions while adhering to cash handling policies

Skills

Leadership experience

Restaurant experience

Communication skills

Team leadership

Multitasking

Reliability

Positive attitude

Growth mindset

Tools

Microsoft Office

Job description

The pay range for this role is between $14-$16/hour.

Now Hiring – Shift Lead | Firehouse Subs (Tri-County Location Now Open!)

We are a brand-new Firehouse Subs location and are seeking experienced, motivated Shift Leads to help build, train, and lead our team from the ground up. This role is ideal for individuals who are looking for long-term growth and want to play a key role in shaping a new restaurant’s culture and success.

As a Shift Lead, you will work closely with management to ensure smooth daily operations, provide direction to team members, and deliver an outstanding guest experience.

Why join our leadership team?

• Strong potential for career advancement into Assistant Manager and General Manager roles
• Hands-on involvement in team training and culture building
• Supportive ownership and management focused on internal growth
• Stable, growing brand with long-term opportunities
• No grills or baking
• No early mornings or late nights

Benefits:

• Free medium sub per shift worked.
• Free drinks!

Key Responsibilities:

• Lead and supervise team members during assigned shifts
• Ensure food safety, quality, and brand standards are consistently met
• Support training and development of new hires
• Handle opening/closing procedures and shift operations
• Deliver excellent customer service and resolve issues professionally

What we’re looking for:

• Previous leadership or restaurant experience preferred
• Strong communication and team leadership skills
• Reliability, accountability, and a positive attitude
• Ability to multitask in a fast-paced environment
• Willingness to grow with the company

Full and part-time positions are available. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub’s.

This job contributes to Firehouse Sub's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Strongly Preferred:

Servsafe Certification (Willing to work with right candidate to get certified).

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.