Shift Lead

Dunkin'; South Lyon (MI); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Growth opportunities

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn from the ground up

Zusammenfassung

Dunkin' is hiring a Shift Leader in South Lyon, MI to guide a fast-paced team and deliver exceptional guest experiences. This role focuses on developing a capable crew, ensuring smooth shift operations, and upholding Dunkin's fast, friendly service standard.

Ideal candidates bring shift-management experience, a flexible schedule, and a strong ability to lead, coach, and solve problems while maintaining high-quality guest service in a community-focused environment.

Qualifikationen

• High School diploma or GED preferred.
• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.
• Good with problem solving and decision making.

Aufgaben

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Kenntnisse

Team leadership

Customer service

Communication

Ausbildung

High School diploma or GED

Tools

Digital Redbook

Jobbeschreibung

At Dunkin', we are not just an employer--we're a family. We invest our all into our Shift Leader to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.

We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. Keep in mind, that as we grow, there will always be opportunities for you to grow with us.

Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!

Now Hiring Friendly Shift Leaders - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.

We Offer:

• Competitive wages (depending on experience)
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities Include:

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications:

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

22990 Pontiac Trail, South Lyon, MI 48178, USA