Shift Leader: Fast-Paced Growth & Family Team

Dunkin'; Leoni Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Family atmosphere

Direct Deposit

Monthly prize contests

Digital Redbook

Ground-up learning

Job summary

Dunkin' is hiring a Shift Leader to join our growing Michigan and Metro-Detroit area team. You will lead a fast-paced crew, train staff, and ensure top-notch customer service while maintaining company standards and culture.

We value experienced leaders who can grow with the franchise, foster a family atmosphere, and contribute to the store's success. Competitive wages and growth opportunities are offered in a supportive team environment.

Qualifications

• 1+ year of shift management experience
• Ability to lead a fast-paced team
• Strong problem-solving and decision-making skills
• Open/flexible work availability

Responsibilities

• Recruit, train, coach, and supervise team members; set expectations and enforce policies
• Drive production, quality, and guest service metrics; identify trends and reduce waste
• Delight guests by delivering a 5-star experience and resolving issues promptly

Skills

Leadership

Team management

Problem solving

Communication

Education

High School diploma or GED

Job description

At Dunkin', we are not just an employer--we're a family. We invest our all into our Shift Leader to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.

We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.

Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!

Now Hiring Friendly Shift Leaders - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.

We Offer:

• Competitive wages (depending on experience)
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities Include:

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications:

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.