Shift Lead

Walgreens; Orlando (FL); On-site; USD 23,419 - 27,552; Full time

Job summary

A national pharmacy chain in Orlando seeks a Retail Management team member. This position covers opening and closing the store, managing customer experiences, and ensuring proper inventory controls. The ideal candidate has prior leadership experience and is fluent in English. Benefits offered, and pay ranges from $17 to $20 per hour. Candidates must be willing to assist in various store operations while adhering to company policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management.
• Engage customers and resolve issues.
• Assist with inventory maintenance.

Skills

Leadership experience

English proficiency

Job description

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This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $20.00/hr

Salary Range

$17 - $20 / Hourly

Responsibilities

• Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Hold store keys to open and close without management as necessary.
• Assist with and coach other team members in warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
• Register all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
• Assist manager or assistant store manager in reviewing order exceptions on order release day and assist in reverse logistics.
• Assist manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Complete resets and revisions.
• Maintain accurate inventory counts and ensure accuracy of on-hand quantities.
• Ensure the Outdate program is followed with team members.
• Handle basic department pricing and make daily price changes; ensure proper signage.
• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
• Assist with exterior and interior maintenance by ensuring clean store condition and appearance, including requesting repairs as required.
• Assist with separation of food items and product placement as specified by policies; assist in stock rotation, using FIFO.
• Have working knowledge of store systems and store equipment.
• Assist at Pharmacy out window as requested.
• Ensure compliance with state and local laws regarding regulated products.
• Check bags of team members before leaving the store.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

• Attend training and complete PPLs requested by Manager.

Communications

• Serve as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
• Report disciplinary issues and customer complaints to management.

Basic Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications

• Knowledge of store inventory control.
• Employment of qualified applicants with arrest and conviction records considered.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Manufacturing