Shift Lead

Dunkin'; North Olmsted (OH); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Health/Dental/Vision programs

Growth opportunities

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn the business from ground up

Résumé du poste

Dunkin' is hiring a Friendly Shift Leader in Ohio to guide a fast-paced restaurant team and drive exceptional guest experiences. You will recruit, train, coach, and manage team members, set expectations, and enforce policies to maintain a positive, productive environment.

We are seeking experienced leaders who can mentor staff, uphold quality standards, and contribute to a welcoming, growth-oriented workplace. Competitive wages and benefits are offered based on experience.

Qualifications

• High School diploma or GED preferred.
• One or more years shift management experience.
• Open/ flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.
• Good with problem solving and decision making.

Responsabilités

• Recruit, train, coach, and counsel team members; set expectations and enforce policies.
• Improve guest service by monitoring quality and resolving issues while reducing waste.
• Lead shift operations to achieve productivity and customer satisfaction targets.

Connaissances

Leadership

Team management

Problem solving

Decision making

Flexible availability

Formation

High School diploma or GED (preferred)

Description du poste

At Dunkin', we are not just an employer--we're a family. We invest our all into our Shift Leader to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.

We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.

Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!

Now Hiring Friendly Shift Leaders - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.

We Offer:

• Competitive wages (depending on experience)
• Health/Dental/Vision Programs
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities Include:

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications:

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.