Shift Lead

Dunkin'; Michigan; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Health/Dental/Vision Programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests to win prizes

Opportunity to learn the business from the ground up

Recognition in a family atmosphere

Job summary

Dunkin' is hiring an experienced Shift Leader in Michigan. This role requires leading a dynamic team, ensuring excellent guest satisfaction, and managing daily operations. Ideal candidates will have prior shift management experience and a flexible schedule. The position offers competitive wages, health benefits, and opportunities for growth within a friendly, family-oriented atmosphere in a fast-paced environment.

Qualifications

• One or more years shift management experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own shift.

Responsibilities

• Recruiting, training, coaching, and counseling team members.
• Implementing production, productivity, quality, and guest service satisfaction.
• Exceeding guest expectations and providing a 5 Star Guest experience.

Skills

Leadership

Problem solving

Decision making

Team management

Education

High School diploma or GED

Job description

At Dunkin', we are not just an employer--we're a family. We invest our all into our Shift Leader to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.

We are a fast-growing franchise; adding more and more stores across the Metro-Detroit and Cleveland area every year. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us.

Remember, here at Dunkin', we're a family of team players that look out for the best interest of our team!

Now Hiring Friendly Shift Leaders - Does the challenge of assuming a leadership role at a fast paced growing restaurant inspire you? Are you looking for a promising career in a fun, friendly and casual atmosphere? We are looking for EXPERIENCED leaders to help lead our growing organization.

We Offer

• Competitive wages (depending on experience)
• Health/Dental/Vision Programs
• Growth within the company
• Family atmosphere
• Direct Deposit
• Monthly contests to win prizes
• Digital Redbook (task lists)
• Opportunity to learn the business from the ground up.
• An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Qualifications

• High School diploma or GED (preferred)
• One or more years shift management experience
• Open/ flexible work availability
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment
• Good with problem solving and decision making

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.