Shift Lead

Red Robin; Newport News (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Red Robin Newport News is seeking a skilled Shift Lead to guide a fast-paced dining team, ensure smooth service, and uphold brand standards in a lively, family-friendly environment.

You will mentor teammates, assist with training, and help maintain health and safety guidelines while delivering exceptional guest experiences. This role offers growth opportunities within a well-known casual dining brand in Newport News.

Qualifications

• Experience leading a dynamic team in a fast-paced setting.
• Strong focus on delivering excellent guest experiences.
• Ability to train and mentor team members and maintain standards.

Responsibilities

• Lead and motivate a team during shifts to ensure smooth operations.
• Maintain high standards of customer service and hospitality.
• Assist with training and mentoring team members.
• Ensure compliance with health, safety, and sanitation guidelines.

Skills

Leadership

Team player

Guest experience

Communication

Job description

Red Robin Urgent Hiring: Immediate Opening for a Highly Skilled Shift Lead

Are you looking for a fun and dynamic work environment where your leadership skills can shine? Do you enjoy working in a lively, team-oriented setting that values enthusiasm and excellent service?

Join Red Robin, a beloved casual dining restaurant known for its delicious flavors and high-energy hospitality. As a highly skilled Shift Lead, you'll play a key role in creating a loving and inclusive atmosphere for guests and team members alike. This is a fantastic opportunity to grow your leadership abilities while working in a friendly and supportive environment.

Key Responsibilities

• Lead and motivate a dynamic team during shifts to ensure smooth operations
• Maintain high standards of customer service and hospitality
• Assist with training and mentoring team members
• Ensure compliance with health, safety, and sanitation guidelines

What You Will Gain

• Valuable leadership and management experience in the food & beverage industry
• Opportunities to develop communication and problem-solving skills
• A fun and enthusiastic work atmosphere with supportive colleagues
• Experience working in a well-known, family-friendly restaurant brand

Ideal Candidate

• Motivated and energetic with a passion for delivering excellent guest experiences
• Strong team player with leadership potential
• Reliable, responsible, and able to handle fast-paced environments
• Positive attitude and willingness to learn and grow

Location: #255 Newport News

Red Robin operates as a prominent casual dining restaurant chain focused on high-energy hospitality, distinct flavors, and inclusive family dining. The core identity balances familiar American dining comfort with playful guest experiences.