Shift Lead

The-Little-Bee; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k matching

Pre-tax commuter benefits

Employee discounts

Job summary

The Little Beet, a Convive Brands concept in New York, is hiring for a friendly, guest‑focused team member. You’ll take orders, explain menu items, and ensure fast, accurate service with a smile.

We value teamwork, reliability, and adaptability in a fast‑paced setting. Training is provided; growth opportunities exist within the brand portfolio, including other Convive concepts.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems, Toast a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all dining room and retail areas.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Receive food and beverage orders, enter into POS, follow up with kitchen.
• Anticipate guest needs and note preferences.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Prepare drinks for the dining room as needed.
• Handle guest situations with empathy and escalate to management when needed.
• Complete opening, mid, and closing procedures; daily checklist and side work.
• Organize money and receipts per cash handling policy.
• Keep all areas clean and organized using cleaning checklists.
• Assist with patio setup and outdoor seating maintenance when applicable.

Skills

Customer service

Attention to detail

Teamwork

Tools

Toast POS

Job description

Be home in time for dinner! At The Little Beet, we take pride in serving up fresh, high quality ingredients, and doing things the right way, every day, by a team who truly cares. Our restaurants are fast-paced, supportive, and built around teamwork. We take pride in serving fresh, high-quality food while creating an environment where guests and team members feel welcomed, valued, and connected. At Little Beet, our teams bring energy, positivity, and teamwork to every shift. We’re looking for people who enjoy fast paced environments, care about delivering great guest experiences, and want to be part of a supportive team that works hard together. With fresh food, a balanced restaurant schedule, and opportunities to grow, Little Beet offers a restaurant environment where you can learn, contribute, and build your career alongside a great team. We also offer something different from many restaurant environments: the ability to maintain balance while building your career and real opportunities for growth. As part of Convive Brands, you’ll have opportunities to grow across a portfolio of restaurant concepts, including California Pizza Kitchen and Le Pain Quotidien. At Little Beet, you’re not just working a job, you’re joining a team that shows up for each other, grows together, and takes pride in the experiences we create every day.

Job Description Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Qualifications

• 3 to 6 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‐trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands
• The hourly pay range (plus tips, when eligible) is: $18.00 - $22.00

Convive Brands is an Equal Opportunity Employer.

We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class.

Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

The Little Beet is raising the bar in the quick service industry.

We give people access to simple, nutritious, and crave‑able food – fast! So, that anyone can eat well on the go.

We want everyone to eat our food all the time because food should make you happy and make you feel good.

The experience of going out to buy food should be effortless and enjoyable.

This is what we stand for and our team culture, like our food, is one that fosters growth and makes you feel good.

Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands.

Convive operates 60+ restaurants nationwide across three concepts: Le Pain Quotidien, Little Beet, and Little Beet Table.

As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.